Incident Response
Detection, investigation, and response to cyber incidents—when it really matters
A cyber incident is not a question of if—but when.
In critical moments, organizations need more than technology: they need an experienced response team, proven methodologies, and the ability to take control of the situation quickly.
RedEntry’s Incident Response (IR) service provides immediate, professional, and in-depth support whether as an on-demand engagement or as part of a managed annual IR package.
Why Incident Response Is Critical
In a world where attacks are increasingly stealthy, targeted, and persistent—there isn’t always an alert.
Attackers exploit legitimate credentials, move laterally across networks, and cover their tracks.
When an incident is discovered—every minute counts.
A delayed or ineffective response can lead to significant business, regulatory, and reputational damage.
That’s where we come in.
RedEntry Incident Response Services
Our IR services combine:
- An experienced, human-led response team
- Proven incident response methodologies
- Advanced tools for digital forensics and attack containment
- Extensive experience from hundreds of cyber incidents—locally and globally
Our goal:
Contain the incident, stop the attacker, understand what happened, and restore your organization to secure operations.
What Does the Incident Response Process Include?
- Immediate containment—stopping the attacker and minimizing damage
- In-depth forensic investigation—understanding the attack vector
- Root Cause Analysis—how and why it happened
- Eradication—complete removal of threats
- Controlled recovery—safe restoration of operations
- Hardening recommendations—preventing future incidents
- Full Incident Response report—technical and executive
retail chain
“When a cyber incident occurred, RedEntry stepped in with precision and professionalism.
There was full control, clear communication, and a strong sense that the situation was being handled by experts.
We didn’t just get incident response—we gained a deep understanding of what needed to be improved.”
Our Capabilities
in Cyber Incidents
RedEntry’s Incident Response service covers investigation and management across all layers of the environment:
Endpoints and servers
Windows, Linux, macOS
Identities and access
Active Directory, Azure AD, JumpCloud
Cloud infrastructure
AWS, Azure, GCP, Oracle Cloud
Security systems
EDR / XDR / SIEM
Network traffic and communications
Logs, processes, files, and user behavior
External threat intelligence indicators
Third-party and vendor activity (as needed)
Incident Response Service Packages
On-Demand Incident Response
Immediate response service for active cyber incidents or suspected major security events. Ideal for organizations that need urgent assistance.
Includes:
- Immediate response to active incidents
- Attacker containment
- Technical forensic investigation
- Identification of attack vector and impact scope
- Root Cause Analysis
- Threat removal and cleanup
- Clear recovery and hardening recommendations
- Full Incident Response report (technical and executive)
Goal:
Restore control, minimize damage, and return the organization to secure operations.
Managed Annual Incident Response Service
Operational peace of mind and true preparedness.
An annual IR package that provides structured and professional response capabilities.
Includes:
- Handling of up to two major cyber incidents per year
- Availability of the Incident Response team during incidents
- Priority SLA
- Pre-familiarity with your environment
- Faster and more effective real-time response
- Full support until incident closure
- On-site presence when required
- No incidents during the year?
You may choose one penetration test instead.
Goal:
Be prepared in advance rather than improvising during a crisis.
Tools We Use
Our Approach to
Incident Response
Initial Assessment & Familiarization
Understanding the environment and business risks.
Immediate Response & Containment
Stopping the incident and protecting critical assets.
In-Depth Investigation & Analysis
Technical and operational analysis of the incident.
Improvement & Hardening
Turning the incident into an opportunity to strengthen security.
Why Choose RedEntry
Proven experience delivering hundreds of successful penetration tests for organizations worldwide
Senior ethical hackers with backgrounds in elite cyber units
Full transparency throughout every project
Reports that are clear, actionable, and easy to understand for both executives and technical teams
Tailored pentesting services that fit your systems, size, and regulatory needs
Our deliverables are fully compliant with the strictest industry standards and regulations, including SOC 2, ISO 27001, PCI, and more.
Our Experts
RedEntry’s penetration tests are conducted by cybersecurity professionals with extensive operational experience and training from the world’s leading security organizations.
Our team holds the industry’s most prestigious certifications in information security and offensive security, representing the highest standard of technical expertise in the field.